NOW ACCEPTING CREDIT/DEBIT CARD PAYMENTS VIA PHONE
EFFECTIVE JULY 1, 2022 WATER/SEWER RATES WILL BE INCREASED – See Below for fee schedule.
Payments may also be made via USPS Mail or by placing in the drop box located on the 1st Street entrance of City Hall. We are encouraging residents to sign up for paperless billing and auto payments.
(Read more about auto-billing payment)
Wanda Pitts - Deputy Treasurer
deputytreasurer@ironriver.org
Phone: (906) 265-4719 Ext: 103
Hours: M-F 9:00 AM – 4:00 PM
BELOW IS AN ILLUSTRATION OF THE CURRENT UTILITY BILLING CYCLE AND DUE DATES.
NOTE: MONTHLY RATES ARE STILL BILLED EVEN IF WATER IS TURNED OFF WITH NO USAGE!
Mar 2024 Billing is for Water/Sewer/Garbage usage Feb 5 – Mar 6. Utility Bills will be mailed on Mar 29 and are Due by 4:00pm on Apr 25. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Apr 3 and Due by 4:00pm on Apr 15. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Apr 16.
Apr 2024 Billing is for Water/Sewer/Garbage usage Mar 6 – Apr 5. Utility Bills will be mailed on Apr 30 and are Due by 4:00pm on May 28. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on May 8 and Due by 4:00pm on May 20. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on May 21.
May 2024 Billing is for Water/Sewer/Garbage usage Apr 5 – May 6. Utility Bills will be mailed on May 31 and are Due by 4:00pm on Jun 25. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Jun 6 and Due by 4:00pm on Jun 17. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Jun 18.
Jun 2024 Billing is for Water/Sewer/Garbage usage May 6 – Jun 5. Utility Bills will be mailed on Jun 28 and are Due by 4:00pm on Jul 25. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Jul 3 and Due by 4:00pm on Jul 15. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Jul 16.
Jul 2024 Billing is for Water/Sewer/Garbage usage Jun 5 – Jul 5. Utility Bills will be mailed on Jul 31 and are Due by 4:00pm on Aug 26. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Aug 7 and Due by 4:00pm on Aug 19. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Aug 20.
Aug 2024 Billing is for Water/Sewer/Garbage usage Jul 5 – Aug 5. Utility Bills will be mailed on Aug 30 and are Due by 4:00pm on Sep 25. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Sep 4 and Due by 4:00pm on Sep 16. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Sep 17.
Sep 2024 Billing is for Water/Sewer/Garbage usage Aug 5 – Sep 4. Utility Bills will be mailed on Sep 30 and are Due by 4:00pm on Oct 25. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Oct 9 and Due by 4:00pm on Oct 21. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Oct 22.
Oct 2024 Billing is for Water/Sewer/Garbage usage Sep 4 – Oct 4. Utility Bills will be mailed on Oct 31 and are Due by 4:00pm on Nov 25. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Nov 6 and Due by 4:00pm on Nov 18. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Nov 19.
Nov 2024 Billing is for Water/Sewer/Garbage usage Oct 4 – Nov 4. Utility Bills will be mailed on Nov 27 and are Due by 4:00pm on Dec 26. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Dec 4 and Due by 4:00pm on Dec 16. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Dec 17.
Dec 2024 Billing is for Water/Sewer/Garbage usage Nov 4 – Dec 4. Utility Bills will be mailed on Dec 30 and are Due by 4:00pm on Jan 27. Late fees will be applied on accounts paid after 4:00pm. For PAST DUE ACCOUNTS, a Shut Off Notice will be mailed on Jan 2 and Due by 4:00pm on Jan 13. After 4:00pm Utility Bills NOT PAID will be assessed the Delinquent Turn Off/On Fee of $80.00 and a work order will be issued to Shut the Water Off on Jan 14.
All water / sewer bills that are past due will be charged a 10% late fee the day proceeding the due date.
Full payment is due before water/sewer service is turned back on.
View the City of Iron River’s current water/sewer/garbage rate schedule below.
If payment is received after 4:00pm on the billing due date a 10% penalty will be automatically applied.
Please note that failure to receive your bill does not waive the past due penalty.
Water will be shut off if payment is not received before 4:00pm on the day of the Shut off date, a Turn Off/On fee will automatically be charged of $80.00 and the account must be paid in full before water can be re-connected. Water shut offs must be paid by 3:00pm to have the water turned back on the same day once the account is paid in full.
Utility Billing now has the option of emailing residents electronic copies of the City’s water and sewer bill. If you are interested in signing up for receiving yours via email, please email treasurer@ironriver.org stating you would like your bills emailed with the following information:
Leaks
Unseen or unfixed, they can drip hundreds even thousands of gallons of water wastefully down the drain. If you have an unusually high water bill, you should please call us as soon as you get your bill and we can help determine the cause.
Leaks in toilets have been found to be the biggest culprits in causing both high water and sewer bills. Often leaks cannot be seen or heard. What should you do? The best way to test for a leaking toilet is relatively easy. Place some food coloring in the back of the tank. DO NOT FLUSH THE TOILET. Wait several minutes and see if any of the food coloring shows in the toilet bowl, indicating a leak. If you have more than one toilet, dye test them all.
Credit Policy
Water usage due to a water line malfunction or undetected faulty water equipment is eligible for a utility credit under certain circumstances.
The City Manager is authorized to reduce water/sewer usage as a credit on a customer’s utility bill if unforeseen metered leak is not due to inadequate maintenance, and metered usage exceeds the average monthly usage for the preceding 6 months by 10,000 gallons, the property owner may apply for an adjustment for the period during which the metered leak occurred. The adjustment may not exceed a 1 month period and may be adjusted up to x amounts of the gallons metered. This adjustment shall only be made available once every 3 years for each premise.
THE CITY MANAGER MUST APPROVE ALL WATER BILL ADJUSTMENTS, BEFORE THE BILL IS ADJUSTED.
The City of Iron River contracts with Green For Life for trash services and yard waste pickup.
DEFINITION OF SOLID WASTE: Garbage, trash, offal, dead animals, manure, paper, cans, cardboard, metal, plastic and glass cans, bottles and containers, straw, swill, partial or unwholesome meat or food, decayed vegetables, wire, wood, branches, and all other rubbish or refuse.
Solid Waste shall not include furniture, construction debris or building materials, machinery, or any item identified in City Ordinance 51.06
REFUSE COLLECTION
The City of Iron River has two days of garbage pickup. Please refer to the map for your pickup day. Each household was provided a 95 gallon garbage cart. This cart is the only container to be used. Weekly garbage pickup, if cart is properly:
CURRENT RATES AND CHARGES
Utility Billing Rates (EFFECTIVE July 1, 2022)
Description | Water | Sewer | Garbage | Total |
---|---|---|---|---|
Minimum Water Usage 4,000 gallons | $29.25 | $38.45 | $12.30 | $80.00 |
RATES PER 1,000 GALLONS OF ADDITIONAL USE | $7.31 | $9.61 | - | $16.92 |
The City will apply a fee of $40.00 to turn off water if requested to do so temporarily. The City will also apply a fee of $40.00 to turn on water after it was shut off. Both fees will be charged at the time of disconnect.
All water / sewer bills that are past due will be charged a 10% late fee the day proceeding the due date.
Water Sewer Tap Fees (EFFECTIVE SEPTEMBER 2017)
Meter Test Fees (EFFECTIVE APRIL 9, 2013)
Deposit Charge for meter test larger than 2 inches – $100.00